Return & Refund Policy

Eligibility for Return/Exchange

We accept returns or exchanges only under the following conditions:

• Received a defective or damaged product
• Received an incorrect item
• Size issue (only if exchange is available)

Customers must raise a request within 48 hours of delivery with proper proof (images/video).

Return Conditions

To be eligible for a return:

• Product must be unused and unwashed
• Original tags and packaging must be intact
• Item should be in the same condition as received

Returns that do not meet these conditions may be rejected.

Non-Returnable Items

The following items are not eligible for return:

• Products purchased during sale/clearance (if mentioned)
• Used or damaged products (not caused during delivery)
• Items without original packaging or tags

Exchange Policy

• Exchanges are subject to product availability
• Only size or defect-based exchanges are allowed
• Exchange process will be initiated after product inspection

Refund Policy

• Refunds are processed only after the returned product passes quality check
• Refund will be issued to the original payment method (for prepaid orders)
• For COD orders, refund will be processed via bank transfer/UPI
• Refund processing time: 5–7 business days after approval

Reverse Pickup

• Reverse pickup will be arranged (if available in your area)
• In case reverse pickup is not available, customers may need to self-ship the product
• Shipping charges may be applicable depending on the case

Cancellation Policy

• Orders can be cancelled before dispatch
• Once shipped, cancellation is not possible

Damaged or Missing Product

If you receive a damaged, missing, or incorrect product, please contact us within 48 hours with clear images/videos for quick resolution.

Contact Us

For return or refund requests, contact us at: